EXPERIENCE

UX CONTENT STRATEGIST
CAPITAL ONE  |  Seattle, WA
2017-present

  • Establish discipline as first product content strategist at Seattle site

  • Design and validate content-driven product experiences that advocate for the customer

  • Partner with cross-functional UX, product, and engineering teams in all phases of the design and build process

CONSULTING CONTENT AND UX STRATEGIST
Various | Seattle, WA
2016-2017

Selected projects include:

SPONGE (EdTech start up) | Remote

  • Provided expert usability review and content audit for start up’s digital learning product

  • Designed content and interactions to address UX gaps (wayfinding, education, search, and onboarding)

MESH EXPERIENCE (Experiential Market Research) | New York, NY

  • Teamed with cross-functional design partners to launch product for UK retail banks

  • Owned brand and content marketing strategy across company’s digital and other assets

  • Led internal team workshops on content and brand strategy

  • Maintained company website and CMS assets

RESEARCH ASSOCIATE / CONTENT STRATEGY LEAD
BROOKLYN MUSEUM  |  Brooklyn, NY
2013-2016

  • Led content development and research initiatives for major exhibition (10-member team, $2.5M budget)

  • Advised Education and Marketing teams on brand strategy

  • Identified and analyzed markets and audiences for Museum exhibitions, programming, and outreach ($2M awarded in grants)

CURATORIAL ASSISTANT
BROOKLYN MUSEUM  |  Brooklyn, NY
2011-2012

  • Designed and implemented internal project launch database

  • Managed combined budgets ($1M) and planned annual spending forecast

  • Maintained Museum's art collection/CRM databases and digital asset management (DAM) system

START-UP TEAM, BMW GUGGENHEIM LAB, & CURATORIAL INTERN
GUGGENHEIM MUSEUM  |  New York, NY
2010

"Part urban think tank, part community center and public gathering space, the Lab traveled globally (New York, Berlin, Mumbai) to inspire new ways of thinking about urban life." (@bmwgugglab)

  • Researched partnerships, programming, target audiences, and site feasibility to compile editorial and events calendar for 3-year project

  • Coordinated early stages of production and planning for NY launch of Lab at Lower East Side site

RESEARCHER AND WEB WRITER
NYU, GREY ART GALLERY  |   New York, NY
2010

  • Designed engaging web content to introduce new audiences to Gallery’s collection of modern Iranian art

GALLERY ASSISTANT
GOFF+ROSENTHAL GALLERY  |  New York, NY
2008-2009

  • Built and managed customized company website

  • Designed brand and copy for digital and printed channels (web, email, pitch decks, publications, press releases)

  • Managed gallery's CRM and inventory databases

  • Produced gallery exhibition openings and special events

CURATORIAL INTERN
MOMAPS1  |  Long Island City, NY
2008

  • Provided research and logistics support for PS1 exhibition and events roster

EDUCATION

NEW YORK UNIVERSITY
2011   M.A. History of Art

Selected for prestigious merit-based travel in Spain and Morocco with senior scholars

COLGATE UNIVERSITY
2008   B.A. with honors, Art History, Spanish, Cum laude  

1/3 top students awarded departmental honors; semester of study in Madrid

 

TOOLS

DESIGN ASSETS

Adobe Creative Suite
OmniGraffle
Sketch
InVision

CONTENT MANAGEMENT
Enterprise-level CMS
Drupal
Wordpress
Squarespace

PROJECT MANAGEMENT
JIRA / Agile methodology
Asana
Paprika
Basecamp
Zeplin

ANALYTICS AND MARKETING
Google Analytics
MailChimp

PROGRAMMING
HTML (basic)
Markdown

COMPUTER AND OFFICE
Microsoft Office Suite
Keynote

CRM
Base

OTHER PROJECTS

LIVE GREY LEADERSHIP BOARD MEMBER, 2014-2015

Live Grey offers resources, inspiration, consulting and community to help you change your approach to work.

Designed and produced immersive experiences, editorial calendar to launch start-up community

FREELANCE WRITER, SPEAKER, AND TEACHER

Writer for art blogs, including ifacontemporary.com. Presenter at international conferences on museums + tech, inclusive exhibition practice, and history of art. Author of 2 peer-reviewed articles. Former instructor of college-level art writing course.